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| WARRANTY INFO |
| www.longrangephones.net |
| Warranty Information |
Our technical staff check and double check each item before shipping out, to make sure it
is in perfect working condition. In the unfortunate event that the item is defective, please
advise us within 15 days upon receipt of item and we will advise you on how to have your
item replaced.
IMPORTANT: A Refund Authorization Number (RAN) must be obtained from us
before any refund, return or replacement can be processed. Transactions
without the corresponding RAN will not be entertained, and will be returned to
the sender at their own expense. The RAN must also be clearly printed on the
outside of the package being returned.
REFUND: We will allow returns within a period of 15 days from the date you received the
item. There will be a 30% restocking fee for returns. Please make sure that everything will
be returned to us just as it was received. Nothing should be missing including the box,
packaging, antenna elements. If any part of the item is damaged or scratched, a
corresponding amount will be deducted to the final refund amount. All returns must be
sent to us prepaid. Regular postal service is recommended.
WARRANTY: We warrant our products to be free from defects for a period of 90 days. We
agree, at our option to repair or replace any defective merchandise during the 90 day
warranty period. Should servicing be required during the warranty period, the item must
be shipped back to us with shipping charges prepaid and we will repair or replace the item
free of charge. Regular postal service is recommended.
If warranty is already expired, repair or replacement and return shipping charges will apply.
This Limited Warranty does NOT apply to damage caused by the following.
- Direct lightning strikes
- Abuse, misuse, neglect or improper installation.
- Failure to follow warning instructions. (Ex. using the base unit with the antenna
unplugged and improper voltage)
- Improper use, maintenance, modification or tampering with the unit.
- Any other causes beyond our control and not related to manufacturing defect.
All warranty claims will be subjected to inspection by our technical staff to determine if
claim is valid and due to manufacturing defect or caused by other factors that may void
this limited warranty.
Batteries are considered expendable or consumable items, thus excluded from this
warranty.
To file for a refund, return or replacement, please send us an email first with a complete
explanation of the problem and your return shipping address.
Important: Refund and/or cancellation fees may apply.
is in perfect working condition. In the unfortunate event that the item is defective, please
advise us within 15 days upon receipt of item and we will advise you on how to have your
item replaced.
IMPORTANT: A Refund Authorization Number (RAN) must be obtained from us
before any refund, return or replacement can be processed. Transactions
without the corresponding RAN will not be entertained, and will be returned to
the sender at their own expense. The RAN must also be clearly printed on the
outside of the package being returned.
REFUND: We will allow returns within a period of 15 days from the date you received the
item. There will be a 30% restocking fee for returns. Please make sure that everything will
be returned to us just as it was received. Nothing should be missing including the box,
packaging, antenna elements. If any part of the item is damaged or scratched, a
corresponding amount will be deducted to the final refund amount. All returns must be
sent to us prepaid. Regular postal service is recommended.
WARRANTY: We warrant our products to be free from defects for a period of 90 days. We
agree, at our option to repair or replace any defective merchandise during the 90 day
warranty period. Should servicing be required during the warranty period, the item must
be shipped back to us with shipping charges prepaid and we will repair or replace the item
free of charge. Regular postal service is recommended.
If warranty is already expired, repair or replacement and return shipping charges will apply.
This Limited Warranty does NOT apply to damage caused by the following.
- Direct lightning strikes
- Abuse, misuse, neglect or improper installation.
- Failure to follow warning instructions. (Ex. using the base unit with the antenna
unplugged and improper voltage)
- Improper use, maintenance, modification or tampering with the unit.
- Any other causes beyond our control and not related to manufacturing defect.
All warranty claims will be subjected to inspection by our technical staff to determine if
claim is valid and due to manufacturing defect or caused by other factors that may void
this limited warranty.
Batteries are considered expendable or consumable items, thus excluded from this
warranty.
To file for a refund, return or replacement, please send us an email first with a complete
explanation of the problem and your return shipping address.
Important: Refund and/or cancellation fees may apply.
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